Frequently Asked Questions

  • Q: What is the difference between Translation and Interpretation?

    A: Any discussion of translation and interpretation must be accurate in the meaning and definition of the terminology used. Sometimes the terms are used interchangeably; however, they are different in practical application. The term interpretation refers to the process of orally rendering communication from one language into another language. Translation is the preparation of a written text from one language into an equivalent written text in another language. Both are language-related, but they are not identical disciplines. Each area requires expertise, content domain knowledge, training, and practice. In this document, translation is used when referring to written texts, and interpretation when referring to oral speech.

    Q: How long will it take to get my document translated?

    A: Turnaround time depends on several factors, such as the length of the document, language, complexity, and current workload. Projects are assessed as they come in and an estimated completion date is provided. Please plan ahead -translation requests are processed on a first come, first-served basis. For languages other than Spanish, contracted agencies will provide turnaround time.

    Q: When should I request an interpreter for a meeting?

    A: For district-wide meetings and events complete and submit an interpretation request form at least 5-7 working days prior to the meeting date. For school-site meetings or events, administrators are encouraged to contact the interpreter pool as soon as they know the date of the meeting, but it is advisable to give 1-2 weeks minimum advance notice. Provide any supporting materials relevant to the meeting or event such as agendas and presentation documents for the interpreter in advance to allow preparation and ensure accurate interpretation. Remember to update interested parties with any time or date changes.

    Q: What is the best way to send you my document to be translated?

    A: Please submit a Translation/Interpretation Request Form, along with the electronic file of the document(s) to be translated to the District Translators. Your document will preserve its original format and graphics. However, if the document has graphics that significantly increase the document's file size, please remove the pictures and add them back after you receive the translated document.